Regulator of Social Housing
The Regulator of Social Housing regulates registered providers of social housing to promote an efficient and well-governed sector that can deliver homes to meet a range of needs, https://careers.regulatorofsocialhousing.org.uk/
Requirements of the role
We are looking for a Referrals and Regulatory Enquiries (RRE) Advisor to join us at the Regulator of Social Housing (RSH) to deliver a first-class service to a wide range of stakeholders who contact us.
As an RRE Advisor, you will work as part of our frontline team to effectively handle queries and referrals from all stakeholders who contact the regulator. This includes tenants, registered providers, and elected representatives.
You will be responsible for assessing, recording and responding to a broad range of enquiries, referrals and complaints. You will do this at pace and in line with our service standards and will ensure that any follow-up actions are completed.
View on member website
ViewLocation
LeedsContract type
Full time, Permanent
Profession
Communications, Complaints, Government, Housing, Regulation, Stakeholder Engagement
Working pattern
Flexible working, Hybrid
Closing Date
15/09/2026