Regulatory Engagement Manager

Requirements of the role

We are looking for a number of Regulatory Engagement Managers to join us, as part of the regulator’s multi-disciplinary frontline regulatory teams.
Job Description:

The Regulator of Social Housing (RSH) regulates for a viable, efficient, and well governed social housing sector able to deliver quality homes and services for current and future tenants.  Since the 1st April our remit has been extended giving us additional powers and responsibilities around the importance of safe, decent homes for social housing tenants and on landlord transparency and accountability.  As a result, this is a great time to join us and help us shape the organisation.

As Regulatory Engagement Manager (REM) you will play a key part in this. You will deliver effective engagement for an assigned portfolio of landlords, supporting colleagues in engaging with landlords, carrying out assessments and inspections of how landlords are delivering against regulatory standards. This includes seeking evidence on the effectiveness of landlord’s governance and management of strategic risks (where applicable) and the extent to which they deliver good service outcomes, transparency and accountability to their tenants. Where improvements are required, you will be involved in the design of follow-up interventions and will work with the landlord to ensure effective delivery.

Responsibilities:

As the successful candidate, you will have a sound understanding of regulator’s role and have relevant experience in a housing, governance, risk management or other comparable regulatory environment.  You will have excellent verbal and written communication skills, with experience of managing relationships with a wide variety of stakeholders, as well as strong analytical evaluation skills, with the ability to exercise sound judgement.

You will be able to evaluate how organisations apply principles of good governance and risk management and the risk environment in which registered providers operate.  You will be able to work across team boundaries in a collaborative and inclusive way and will have a high level of personal organisation, with the ability to consistently meet deadlines.

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