Head of Major Investigations

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The Nursing and Midwifery Council

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Requirements of the role

Are you an experienced leader with a passion for managing high-profile, complex casework? Join us as the Head of Major Investigations, where you’ll lead our Major Investigations Team to ensure the timely and high-quality progression of our most sensitive Fitness to Practise cases.

This role involves handling cases of strategic importance, often linked to public inquiries and requiring advanced decision-making. You’ll work closely with senior internal and external stakeholders to effectively manage risks and uphold quality standards. A key aspect of the role is regular reporting to the Council, providing assurance that risks to the organisation are well understood and mitigated.

About You

We’re looking for a strategic, resilient, and collaborative leader with the ability to manage sensitive and complex casework while fostering a high-performing team environment.
Qualifications and Experience:
  • Demonstrable experience in team management, performance improvement, and leadership in a complex, high-profile setting.
  • Significant experience in Fitness to Practise casework, including advising and directing on complex matters.
  • Proven ability to deliver excellent customer service in sensitive situations.
  • Resilience in handling challenging and high-pressure situations.
  • Strong influencing and stakeholder engagement skills, with experience working across senior levels.
  • Ability to proactively identify issues, assess risks, and problem-solve effectively.
  • Commitment to continuous improvement and raising standards.
Essential Skills:
  • Analytical skills to interpret complex information and convey it clearly to others.
  • Experience in safeguarding practices and incorporating clinical expertise into decision-making.
  • A track record of building strong networks and collaborating effectively across teams and organisations.
If you’re ready to lead impactful work that protects public safety and contributes to shaping the health and social care sector, we encourage you to apply.

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 Location

London

 Contract type

Full time, Permanent

 Profession

Head of, Investigation

 Working pattern

Flexible working, Hybrid

 Closing Date

12/02/2025