Operational Performance Principal

Requirements of the role

We are looking for an Operational Performance Principal to join our Operational Performance Data Strategy Team.

We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales.

The Operational Performance Principal role sits within the Sector Performance Directorate. The Directorate supports Ofwat’s objective to be an assertive voice in strategic and investment decision-making for the sector, working with other regulators and governments by shaping the future direction and transformation of the sector through alignment with government and  other stakeholders, and leading innovation.

Working closely with colleagues within the Sector Performance Directorate and across Ofwat, you will identify areas where analysis and insight is needed, developing approaches to extract insights, understanding the application of that insight to the sector and communicating your findings; influencing how we deliver our strategic goals. You will play an important role in delivering our strategy and will need to be able to respond flexibly to the needs across the organisation.

A key aspect of the team’s work is the publication of our annual Water Company Performance Report (WCPR). This role will interact with, and influence the WCPR, through the performance insight the team generates and evaluates. The team is also a key part in the implementation of our Turnaround Oversight Regime (PR24 final determinations) and how we monitor and hold companies to account for poor performance. Water sector expertise is required for this position. However, we will consider applications from wide variety of backgrounds, including operations, asset management, engineering, scientific, technical, regulation, economics etc.

Additionally, the role also requires a high level of analytical competency; problem solving skills; excellent written and oral communication skills; well-developed people and stakeholder management skills and a track record of delivering against challenging deadlines. You will also be expected, when required, to manage and lead the work of consultants and perform the role
of intelligent client to ensure maximum value is derived from any external support.

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