Heads of Department Personal Assistant

Requirements of the role

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

The Strategic Communications & News department provides external communications advice to all teams across the FCA. The team delivers communication plans with the right messages, to the right people at the right time. It creates high-impact content – from website copy and corporate publications to op-eds, blogs, and speeches – that drives our messages home.

The Marketing, Digital and Events department brings together people with a range of specialist comms skills from marketing to events to design to website content and development.

The communications directorate works to change opinions and behaviours to enable a fair and thriving financial services market for the good of consumers and the economy.

Our aim is to build public confidence in the FCA, to equip consumers with the information they need to make the most of financial services and to make sure firms know what they need to meet our rules.

This role supports two heads of department within the FCA’s communications directorate.

What will you be doing?

Act as a liaison between the heads of department, their teams and stakeholders across all levels, both within and outside the FCA and represent and advocate for department heads and their teams in communications
Coordinate both in-person and virtual meetings, ensuring necessary papers are prepared in advance and actions are captured and dealt with (manage travel arrangements and accommodation as required)
Work with department heads to optimise their schedules based on priorities, effectively managing competing demands for their resource
Assist department heads with financials tasks, including processing purchase orders and submitting expenses
Support with inbox management by monitoring emails, prioritising and addressing actions promptly, and ensuring corporate records are properly organised and maintained
Handle confidential, sensitive and personal information with utmost discretion and professionalism
Provide ad hoc support to teams across both departments and stepping in as needed to deputise for the director of communication’s personal assistant

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