Senior UX Interaction Designer

Requirements of the role

Bring your expertise to the heart of public service transformation and shape digital experiences that support the UK’s journey to Net Zero. Ofgem is looking for a Senior Interaction Designer to lead the creation of user-centred services that drive policy outcomes and deliver genuine impact through digital innovation. 
 
Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers, and drive economic growth.
 
This is a unique opportunity to join a digital team working at the intersection of technology, policy and sustainability. Ofgem is developing an innovative digital platform that will enable cross-party working with a range of vital operations. You’ll contribute to the delivery of the digital service, playing a critical role in the design of intuitive and accessible solutions that support regulated businesses and the wider public. It’s a chance to shape design direction, lead high-impact projects, and help build services that really matter. 
 
You’ll have the chance to influence design across multiple or highly complex services, setting the standard for user-centred development. You’ll be getting involved with prototyping using a new design system, developing accessible, inclusive experiences that deliver on user needs. In addition to practical design, you’ll be a key figure in mentoring junior designers, championing consistency, and embedding best practice across teams. 
 
What’s more, exceptional candidates will also have the opportunity to become a Professional Development Lead (PDL). In this enhanced position, you’ll take on key leadership activities, supporting colleagues and driving performance excellence and management. You’ll be enabled to broaden your leadership skills while making a real difference to the design profession at Ofgem. 
 
We’re looking for a confident design leader with proven experience in interaction or UX roles, including work aligned to the GDS service standard. You’ll need strong knowledge of the GDS prototyping kit (or equivalent experience), experience collaborating with content design, service design and user research, and the ability to support others in making smart, evidence-based design decisions.
Job description
As a senior practitioner, you will:

work with Product Managers and Service Owners to develop design concepts.
set direction and assure the quality of design delivery across teams.
lead interaction design on multiple or highly complex services.
A key responsibility of this role will be driving best practice in interaction design, and advocating for an accessible, user-centred approach to development.

As a Senior Interaction Designer, you will:

support and mentor junior designers.
advocate for accessibility and inclusion in development and delivery.
develop consistent ways of working, in collaboration with other user-centred design disciplines.
facilitate the development of best practice.

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