Enterprise Resource Planning – Senior Manager

Requirements of the role

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

The FCA’s ambitious 5-year strategy is centred on becoming a smarter regulator driving sustainable growth enhancing consumer outcomes and tackling financial crime. At the heart of this transformation is the ERP Product Group which plays a pivotal role in delivering and maintaining the FCA’s core internal systems – Financial, Human Capital Management, IT Service & Operations Management, Case & Workflow Management, and Risk & Backlog Management. These platforms ensure the FCA operates with efficiency, resilience, and a data-driven mindset.

What will you be doing?

As the ERP Product Group Manager, you will lead the technology roadmap, development and delivery of our ERP platforms. You’ll ensure these systems evolve through continuous improvement and deliver reliable service under a DevSecOps model. Your work will support our goal of being a world-class, data-driven regulator.

This is a great opportunity for a seasoned, visionary leader. You should be adept at engaging with senior stakeholders and skilled at simplifying complex ideas into clear, actionable insights. A strong technical background in software development, system architecture and IT infrastructure is essential. You’ll bring both strategic vision and emotional intelligence to the role.

Your ability to communicate with clarity and empathy across varied audiences will be key to driving collaboration and delivering high-impact solutions. If you’re passionate about harnessing technology to transform regulatory operations and thrive in a role where innovation meets purpose, this is your opportunity to make a lasting impact. Expect to:

• Support a high-performing ERP Product Group of 25+ professionals, with full accountability for budget management and accurate recharging of work to sponsoring divisions and strategic projects
• Oversee the delivery of a diverse and impactful portfolio of work, ensuring architectural solutions align with enterprise standards and meet rigorous technology and service acceptance criteria
• Drive ERP optimisation across core platforms like Workday, ServiceNow, Clarizen, Atamis, CoreStream and Jira enhancing system performance, user experience and operational efficiency
• Collaborate closely with FCA teams and multiple third-party suppliers to streamline delivery, track progress against milestones and report on dependencies, risks, benefits and lessons learned
• Partner with senior stakeholders including the CPO and CFO to ensure backlog commitments are met, innovation is accelerated through GenAI capabilities and continuous improvement remains a core focus
• Provide strong line management and team leadership, fostering resilience, accountability and a calm, solutions-focused mindset essential for navigating challenges and delivering high-visibility outcomes in a fast-paced environment

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