Quality Assurance Lead Associate

Requirements of the role

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

CCF drives change and operational excellence within the SPC Division, the FCA’s largest front-line division. The breadth of work in CCF is varied and the directorate has a range of skills and expertise to help SPC achieve its maximum potential. The directorate provides an excellent opportunity to work closely with SPC’s senior leadership and gain a deeper understanding of how one of the FCA’s largest divisions operates.

The Risk & Assurance team lead the development and delivery of SPC’s operational MI, QA framework for supervision and approach to operational risk management. The team helps us to better understand how the division is performing across a wide range of operational metrics and SLAs, and how effectively we are managing our risks. They provide a suite of regular reporting and analysis to the Directors, Executive Directors, and the FCA Board, support SPC with responding with 2LOD and 3LOD assurance review responses and coordinate the Annual Risk and Control Self-Assessment (RCSA) across the Division.

What will you be doing?

• Undertaking an end-to-end review and re-design of the QA framework within SPC to identify both tactical and strategic changes and taking ownership of the implementation of these changes
• Managing and providing oversight over the end-to-end QA approach for SPC, including working with the Risk & Assurance Manager to develop the strategy and priorities for the development of the QA approach
• Preparing and delivering regular, high-profile papers and presentations on QA, including recommending changes to key processes and / or evaluation of QA initiatives at SPC operational committees
• Act as the single point of contact or escalation across SPC for technical and/or other matters related to the SPC QA approach and provide leadership/ direction to resolve issues and drive the future direction of the QA approach in the Division
• Engage and maintain relationships with senior stakeholders and other QA functions across SPC, the FCA and externally where relevant to build an understanding of user needs, seek feedback and best practice
• Act as an Ambassador by proactively sharing technical knowledge and expertise of the Supervision Framework and QA with Supervisors, the wider FCA and other regulators through a variety of means

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