Executive Director, Chief Operating Officer

At the FCA, we’re creating a fair and more resilient financial system. We’re establishing more transparent relationships between financial services and customers, building trust in financial markets and protecting vulnerable consumers.

We’re currently on an exciting journey as we drive forward significant organisational, people, process, and technology transformation to become a more forward-thinking, proactive regulator. We will use data more effectively to drive better regulatory decisions and build greater cohesion across our broad financial services remit.

Significant improvements in digital enablement, business intelligence, market data and information management maturity are all being pursued to maintain our position as a world leader in financial services regulation.

In March 2025, the FCA launched a new 5-year strategy to deepen trust, rebalance risk, support growth and improve lives. The FCA will focus on four priorities:

• Be a smarter regulator; predictable, purposeful and proportionate. The FCA will improve its processes and embrace technology to become more efficient and effective.

• Support sustained economic growth, by enabling investment, innovation and ensuring the continued competitiveness of the UK’s world-leading financial services.

• Help consumers navigate their financial lives by working with industry to boost trust, product innovation and ensuring the right information and support is available for people to take financial decisions.

• Fight financial crime, focusing on those who seek to use the fact they are regulated to do harm. It will go further to disrupt criminals and support firms to be an effective line of defence.

The Role

The Chief Operating Officer (COO) is a key senior leadership role within the FCA, reporting directly into the Chief Executive Officer (CEO) and sitting on the organisation’s most senior decision-making committees including the Executive Committee.  As COO, you will oversee the development of our strategic, financial and business priorities as well as implementing organisational operations to deliver and report on our performance against those priorities.

The post-holder will be required to exercise their judgment over complex cross-organisation projects in a highly demanding stakeholder environment, playing a key part in driving changes in technology, culture and processes that provide the foundation for us being a Smarter Regulator.