Senior Associate Information and Records Management Assistant

We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales.

We have an opportunity for a Senior Associate Information and Records Management Assistant to join our Information Governance Team within Office of the Chief Executive Directorate.

The water sector is entering a new chapter. Following the Independent Water Commission’s final report, the UK government has set out a bold new direction – one that brings together expertise from across the sector to deliver better outcomes for customers and the environment.

Ofwat will be working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We’re also continuing to engage with the Welsh Government to support future decisions for Wales.

While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you’re passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact.

You can find out more about why you should join Ofwat, our strategy, values and our framework for success in the attached Information for Candidates Pack.

The Information and Records Management Assistant roles have an important and valuable contribution to make in supporting Ofwat’s records management function both in dealing with current requirements and in preparatory activity for the future transition. These roles will play an integral part in ensuring Ofwat’s current information assets are maintained in good order for business continuity while also working to preserve our historical public records.

The role will predominantly consist of identifying, classifying, and preparing information, paper and digital, for:

• retention, where a continued business use exists,
• transfer to The National Archives for long term preservation, or
• disposal, where information is of no current or future value.

Key deliverables:

In this role you will be expected to:

• Provide support to the Information Governance team to meet the records management needs of the organisation and to support all forms of IG team reporting, including internally to the Board’s Audit, Risk and Assurance Committee (ARAC) and externally to The National Archives
• Contribute to the design and delivery of training for Ofwat’s Information Asset Owner and Information Asset Coordinators (IAOs/IACs) and the wider organisation, e.g. to promote records management best practices throughout the information lifecycle, and the role of Information Asset Registers (IARs) to manage and protect Information Assets and to maximise the value of Information Assets
• Assist with various stages of the historical record transfer process to meet Public Records Act 1958 obligations; and engage with key internal stakeholders (including IAOs/IACs) to build up historical understanding and knowledge when undertaking activity
• Assist with tasks across Ofwat’s digital information landscape to further embed a culture of record management best practice, including contributing to continuous improvement in management of digital repositories, ensuring records are organised and classified logically and in line with retention schedules
• Provide support in the upkeep of information governance policy, guidance, associated resources, and supporting documentation