Business Analyst (Digital) – 3 month secondment/FTC

Requirements of the role

Do you have a passion for building great digital products that solve real problems for users? Do you want to work with a nationally recognised, award-winning programme team to create those products that help FCA colleagues spot risks and potential harm to consumers and markets? If so, come and join us in Digital Intelligence Solutions, and shape the products that form the Digital Unified Intelligence Environment (DUIE).

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.

Sitting within DTI, the Digital Intelligence Solutions team deliver a DUIE to surface insights for action through tools, dashboards and bespoke analysis.

Role responsibilities

• Driving the analysis and collection of information to generate recommendations that improve products and services, creating greater clarity and direction for delivery teams
• Leading cross‑functional teams through structured Design Thinking activities to shape solutions that better meet user and business needs
• Analysing existing services and processes to identify optimisation opportunities, using techniques such as gap analysis to refine and implement improvements
• Managing end‑to‑end requirements by applying BA best‑practice techniques to elicit, document, and validate requirements, collaborate with Product Groups, Solution Architects and suppliers, support UAT assurance, and maintain complete requirements traceability
• Supporting enterprise and business architecture by contributing to the development and maintenance of the target operating model and assessing impacts on operational services
• Working collaboratively with stakeholders, subject matter experts, suppliers, and product groups in a hybrid environment to deliver project outcomes and proactively identify value‑adding opportunities for the wider team
• Collaborating with user researchers and service designers to champion user insight and define approaches that prioritise understanding the user story

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