Team Manager (Operational Resilience, Wholesale)

Requirements of the role

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition).

Sitting within the Specialist Directorate, our Technology, Resilience and Cyber (TRC) department works with financial firms to strengthen the resilience of their systems against cyber threats and operational disruptions – helping protect consumers, safeguard markets and build trust in the technology that powers financial services.

This role manages our Wholesale assessment team of specialist operational resilience professionals, providing expert support to our front-line supervision teams

Role responsibilities

• Lead a team of specialists to strengthen firms’ resilience enabling proactive risk management and safeguarding market stability
• Guide firms in implementing operational resilience standards supporting compliance and building confidence in regulatory alignment
• Shape new FCA approaches and policy initiatives driving innovation and enhancing the UK financial sector’s resilience
• Champion strategic priorities within the TRC Leadership Team fostering collaboration and advancing consumer protection goals
• Coach and empower your team unlocking potential and delivering high-impact outcomes
• Engage with senior leaders across firms on resilience and cyber security building trust and strengthening sector-wide preparedness
• Collaborate with key stakeholders across HM Treasury PRA and National Cyber Security Centre aligning efforts and amplifying systemic resilience
• Provide expert input during live incidents ensuring swift informed responses and minimising disruption to consumers and markets

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