Senior Supervisor (Retail Banking)

Requirements of the role

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). The Retail Banking Directorate oversees supervision and policy for UK retail banking and mortgages, driving better outcomes for consumers including those with vulnerabilities – through firm-specific, sector-wide, and event-driven work, with a strong focus on fairness, affordability, and consumer protection.

Role responsibilities:

• Maintain oversight of two Retail Banking firms (e.g. high street banks, digital banks, building societies), conducting periodic firm risk assessments and identifying key prudential and conduct risks
• Monitor firm performance, financial resilience, and governance arrangements
• Act as a key point of contact for firms, maintaining effective working relationships, including leading and supporting on bilateral meetings, deep dives, and thematic reviews
• Contribute to the design and delivery of supervisory interventions where risks are identified
• Draft supervisory correspondence and formal communications to firms
• Provide input into policy development based on frontline supervisory insights
• Contribute to cross-firm or sector-wide supervisory projects (e.g. cost of living impacts, savings rates, lending practices)
• Build an understanding of trends in retail banking, including digital banking models and fintech developments, mortgage and lending markets, and savings products

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