Salesforce Technical Architect

Requirements of the role

The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.

Sitting within DTI, the Digital Systems team delivers the systems that enable the FCA to be a more effective and smarter regulator.

Role responsibilities

• Design and develop customised Salesforce solutions using declarative tools, Apex code, Lightning Web Components (LWC), and other platform features to enhance CRM functionality
• Deliver performant software to user story specifications, in line with coding standards, within a high-functioning agile development team and DevOps framework
• Identify opportunities for product innovation and shape design proposals to take these forward, supporting innovation at a product level where this delivers quick wins and business benefit, and remains within the boundaries of the product roadmap
• Produce design papers, review design proposals and design decisions, and provide technical guidance to engineering teams
• Perform QA reviews of solutions, supporting performance and penetration testing.
• Resolve complex technical challenges and articulate complex problems in simple terms to a range of stakeholders
• Participate in design authority forums and mentor junior engineers
• Identify integration options and resolve integration challenges; support integration and functional testing to ensure conformance to business acceptance and readiness criteria; identify and respond to capacity, licensing, and security risks; and ensure service design outcomes are aligned with the FCA risk appetite

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