Employee Relations Specialist

Requirements of the role

Ofcom has a large, complex, and centrally driven programme of work which the People, Culture and Workplace Team are at the heart of, supporting colleagues through their journey at Ofcom. The Employee Relations team sits within the wider People Services team and focuses on supporting colleagues, their line managers and directors through all employee relations matters, to help foster positive and productive working relationships, making Ofcom a great place to work and empowering our leaders.

The purpose and scope of the role

Reporting to the Employee Relations Manager, this role is responsible for providing empathetic, factual, high-quality and risk focused expert support to all Ofcom colleagues, their line managers and directors on all employee relations matters, including but not limited to:

• Delivering with a strong customer service approach to all work, role modelling Ofcom’s values.
• Supporting, coaching, and partnering with leaders of all levels to build their capability to provide all colleagues with career and performance management of the highest quality.
• Maintaining and developing of our suite of progressive people policies, reviewing and amending in line with Ofcom’s brand, changing employment legislation, and industry best practice.
• Consulting, engaging, and collaborating in a positive manner with multiple stakeholders, including Prospect Union, Colleague Forum, Colleague Networks, and other PC&W teams, to make Ofcom a Great Place to Work.

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