Personal Assistant to the Head of Department

Requirements of the role

We are looking for an experienced PA to support the Head of Department of our Banking & Insurance and Early & High Growth Oversight Department in Authorisations.  The department has two functions – Banking & Insurance Authorisations deals with applications for new banks, insurers, funeral plan providers and insurance intermediaries, and Early & High Growth Oversight supervises firms in the early stages of being regulated and when experiencing high growth.

Role responsibilities

• Providing a dedicated and professional service to the HoD, assembling and disseminating information on their behalf and progressing actions as appropriate
• Monitoring of emails, including the recording and tracking of actions
• Diary management – ensuring commitments are managed smoothly, within time constraints, and that associated arrangements (e.g. briefing requests) operate efficiently
• Manage meeting papers for the HoD including coordinating briefings, managing bring forward/pending system and chasing ‘actions’ from others where necessary
• Preparing agendas for the Management meetings and following up actions where necessary
• Acting as a point of contact for the HoD, including liaison with senior management and external stakeholders
• Investigating issues and resolving queries (escalating/advising HoD as appropriate) and ensuring full communication with contacts/Division as relevant
• Coordinating departmental communications and any other ad hoc papers or presentations

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