Assistant Systems Supervisor

Requirements of the role

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

Intelligence IT resides within Enforcement and Intelligence Support Service presently specifically in the Specialist Intelligence Department (SID) and provides significant support to the Enforcement, Triage, Intelligence and Co-ordination (ETIC) department. cross the departments the business aims to deliver insight and impact from intelligence to support FCA in its statutory objectives.

Harnessing intelligence to combat economic crime and secure regulatory outcomes is at the core of the department’s function – the department contributes the intelligence picture to investigations into regulatory breaches, insider dealing and investment fraud; vets listing, authorisation and approved person applications and acts as the gateway into the FCA for whistleblowers to report misconduct and crime.

The departments work across the FCA, providing specialist support to Authorisations, Supervision, Enforcement and Market Oversight (EMO). Intelligence also represents FCA interests externally to the wider crime and security community, including law enforcement and helps shape multi-agency campaigns against criminals in the regulated sector as well as wider economic crime policy. Intelligence also leads on sustaining international engagement with law enforcement agencies overseas.

What will you be doing?

User Lifecycle Management: Assist with onboarding, deactivation, and account audits across supported systems

Work with teams to ensure appropriate and timely access for any new joiners, and that movers or leavers accounts are adequately managed

Service Catalogue Approvals & Renewals: Process software access requests and maintain service continuity

MI & Audit Support: Prepare dip samples and collate data for internal audit or intelligence assurance reviews

Arrange meetings/ organizing training sessions, tracking responses and ensuring follow-up as required

Update documentation for eLearning packs under supervision when required

Contribute to the knowledge base and intranet web pages

Perform UAT testing for new software releases

Some occasional out of hours work will be expected

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