Case Management Team Associate

Requirements of the role

About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting in the Insurance Directorate, the Appointed Representatives (AR) department leads the FCA’s work to reduce harm in the AR regime by improving oversight of principal firms and driving stronger conduct standards across the financial services sector.

Role responsibilities

• Manage a diverse and complex caseload across markets and business models, including reactive cases, whistleblowing, and multi-firm projects to identify and mitigate risks of harm, protecting consumers and market integrity
• Prepare clear, high quality written documents and communications on sensitive and complex issues ensuring transparency and informed decision making across stakeholders
• Build and develop strong relationships with internal and external stakeholders, including senior leaders, negotiating effectively and deliver challenging messages to drive compliance and uphold regulatory standards
• Contribute to departmental initiatives and collaborative projects, supporting continuous improvement and delivering outcomes that strengthen the FCA’s mission

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