Consumer Credit Applications Manager

Requirements of the role

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

We are looking for a Manager to lead our Debt, Mortgage and Validation Order Team in the Authorisations Credit and Lending Department. The team is responsible for the assessment of new applications for FCA authorisation and variations of permissions, as well as validation orders.

Our Managers are responsible for: the day-to-day delivery of the Credit and Lending Authorisations strategy; ensuring our risk appetite and control framework are effective; and managing the work of our teams to achieve this. This role involves extensive collaboration with the SLT and Managers across the division to collectively deliver our supervisory priorities through effective planning and flexible use of resource.

The specific team’s role involves the assessment of mainly complex applications across the Debt, Non-Bank Mortgage Lending sectors and validation orders. The team is responsible for assessing and mitigating key risks across these areas. The work is varied, interesting and can be high-profile and market sensitive.

What will you be doing?

• Playing an intrinsic part in the division’s leadership and management team developing and contributing to Authorisations strategies for relevant portfolios and sub-sectors
• Leading and motivating the team to understand firms’ business strategies and activities, and the implications they have for conduct risks whilst embedding the FCA strategy, values and the authorisations approach within the team
• Developing and executing robust portfolio strategies and ensuring strong decision making for the teams’ portfolios working in collaboration with Supervision counterparts, including members of Supervision’s SLT on highly complex or significant cases (Non-Bank Lenders, Lifetime Providers, Debt Advice, Debt Collectors, Purchasers and Administrators) and Validation Orders
• Direct line management for team members, including setting, challenging and stretching objectives and managing performance whilst ensuring the team’s support for activity led by the wider FCA, is effectively and appropriately managed
• Representing the FCA to senior external stakeholders, including firms, the PRA, FSCS and Trade Associations, and working collaboratively with internal stakeholders and travelling within the UK to visit firms’ head offices and operations throughout the country
• Working together with divisional management to deliver effective resource planning; knowledge sharing; coaching and mentoring others; operational effectiveness, staff development and support

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