Deputy Director – Digital Delivery

Requirements of the role

Step into a career-defining leadership role as Deputy Director Digital Delivery with Ofgem, where your digital expertise will enable high-impact energy schemes, improve outcomes for millions of consumers and support Ofgem’s mission to drive the UK’s transition to Net Zero.

Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers – especially vulnerable people.

This is a significant opportunity to lead the strategic delivery of Ofgem’s digital portfolio within the Delivery & Schemes directorate. You’ll provide critical leadership to highly talented, multi-disciplinary teams and create innovative products and services that support our vital industry.

You’ll be trusted with a portfolio that is both high-profile and high-impact. Leading a 130-strong team of talented digital professionals, you’ll oversee the delivery of innovative digital services that underpin everything from renewable energy incentives to social support programmes. These schemes affect millions and your leadership will directly shape how effectively and efficiently they run.

You’ll work at scale and pace, building capability, maintaining momentum and ensuring products and services are delivered on time and to the highest standard. From day one, you’ll be positioned as a key strategic leader in our Delivery & Schemes directorate, trusted to drive change and performance across multiple complex programmes.

We’re looking for someone with a strong track record in digital delivery and product management, demonstrated by substantial achievements and an ability to lead at pace. You’ll bring deep knowledge of digital standards, agile methodologies, and inclusive leadership, along with a strategic mindset and a passion for delivering exceptional public services. Experience of engaging confidently with Boards, senior stakeholders, and cross-sector partners is essential.

In return, you’ll join a purpose-driven organisation with an inclusive culture and a genuine commitment to your wellbeing and professional development. You’ll discover a diverse, forward-thinking environment where collaboration, flexibility, and continuous development are valued.

We have a critical purpose to deliver innovative, user-focused digital services that support our regulatory responsibilities and help ensure better outcomes for consumers. By joining Ofgem as Deputy Director of Digital Delivery, you’ll play a vital role in transforming how we deliver national energy schemes and support the UK’s journey to Net Zero.
Job description
The Deputy Director will oversee the Digital Delivery portfolio capability in Delivery & Schemes and provide leadership to multi-disciplinary teams to administer and maintain 12 existing schemes and to, design and develop a range of digital products and service for new schemes.

You will pro-actively develop and deliver Ofgem’s principal core duties in relation to a scheme administration portfolio of regulatory and delivery responsibilities. You will be an expert in developing user centric digital products and services to industry/Government Digital Standards and delivery excellence.

The schemes we administer range from renewables incentives to energy efficiency and social programmes. We work with energy companies, scheme participants, consumer groups and other stakeholders including elected members to ensure that policy targets are met in the most economical and consumer conscious ways possible. Delivery & Scheme’s Digital Delivery and support activities are critical to this success.

The Digital Delivery portfolio is a growing team of 132 FTE and this leadership role plays a pivotal role at the heart of Delivery & Schemes by providing clear leadership and direction for delivering new key digital schemes, products and services to support business as usual regulatory and delivery matters to drive forward Ofgem’s strategic agenda.

View on member website