Deputy Director, IT Service Operations

Requirements of the role

Could you thrive at the forefront of transforming technology within the energy sector?

Ofgem, Great Britain’s independent energy regulator, is looking for a Deputy Director of IT Service Operations to lead the delivery of secure, resilient and user-centred IT services that underpin our vital regulatory mission.

This is a high-profile leadership opportunity with significant scope to shape the future of digital operations at a nationally critical organisation. You will provide strategic and operational leadership across Ofgem’s enterprise IT services, ensuring they continuously evolve to meet organisational needs and deliver measurable outcomes.

You will lead four core capabilities:

• Service Design and Transition,

• Service Management,

• Service Desk and

• End User Computing (EUC).

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