Digital Product Owner (12-Month Fixed Term Contract)

Requirements of the role

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA

The Website Development team is part of the Marketing, Digital & Events department in the FCA Communications Division. This role supports the digital development, testing and maintenance of the FCA’s website and all websites within our estate, to support FCA aims and meet users’ needs. The FCA website is our key platform to reach and engage firms and wider stakeholders – with millions of visitors every year and complex legislation around accessibility, copyright, data sharing to comply with.

As a technology platform independent of FCA systems, the role holder will support the technical aspects of maintaining, testing, and developing the site and working on related project deliverables. They will work closely and collaborate with technology teams across the organisation and report into the Technical Specialist who is the Lead Product Owner for the FCA website.

The role has line management responsibilities of an Associate and will deputise for the Technical Specialist when required.

What will you be doing?

• Working with the Technical Specialist, Associate and business stakeholders to identify requirements for the website development backlog (Jira)
• Responsible for writing user stories, acceptance criteria and user acceptance testing for new product features
• Collaborative working with product owners and technical experts across the FCA on IT requirements, working with other product groups on integrations (APIs, webforms) and assigned workstreams
• Leading on BAU maintenance, patching releases (outside of business hours) and issue management – oversight of day-to-day support provided by the Associate
• Ongoing evaluation to continue to meet user needs, optimise communications digital products, validate ideas and user feedback, adapting to make improvements as required
• Working in an agile environment, participating in all scrum meetings, ensuring deliverables are on track and escalating issues appropriately and in a timely way
• Incorporating SEO and accessibility standards into requirements and GDPR considerations. Creating wiki documentation for the team (Confluence), training digital editors on new functionality

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