Investigations Quality Assurance Officer

Requirements of the role

We are seeking a highly motivated and analytical professional to join our Investigations Knowledge and Development team as a Quality Assurance Officer. This role is ideal for individuals with experience in quality assurance, regulatory oversight, investigations, compliance, risk, or other complex operational environments. The successful candidate will have a proven track record of assessing quality, identifying trends and risks, and driving continuous improvement through robust analysis and constructive feedback. This is a hybrid role.

What we are looking for

• Relevant academic qualification and related experience, or equivalent work experience
• Knowledge of the application of relevant legislation, regulatory standards, processes and procedures
• Experience of undertaking analytical quality assurance work in a similar environment and identifying risks, trends and areas of improvement
• Strong written and verbal skills with the ability to deliver concise, constructive feedback.
• Ability to communicate effectively and build relationships, at all levels across the organisation
• Strong organisational skills demonstrating an ability effectively manage self and others time.

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