Lead Supervisor – Project Team, Consumer Investments

Requirements of the role

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

The Consumer Investments division’s objective is to ensure that consumers can make effective investment decisions and get a fair deal, and our vision is that consumers can:

• invest with confidence, understanding the risks they are taking and the regulatory protections provided
• access & identify investments that suit their circumstances and attitude to risk
• be protected from scams
• be able to get advice or support to invest, should they want it

Achieving this directly impacts the standard of living of millions and is of growing and critical importance to the British economy. We supervise 6,500 firms and 72,000 individuals that provide advice services and distribute investments to retail consumers. The firms are grouped into these portfolios:

1. Financial Advisers and Intermediaries

2. Platforms

3. Wealth managers

4. Crowdfunders & Peer to Peer platforms

5. SIPP (Self-Invested Personal Pension) operators

The Project Team carries out short, sharp multi-firm projects, discovery work and thematic reviews that examine the key risks across all Consumer Investment portfolios. The team focuses on high-priority issues across groups of firms to identify poor practice in the market and mitigate harm that could occur to consumers. Depending on the findings it may also require firms to carry out remediation.

What you will be doing?

• Working closely with, and deputising for, the team manager and playing an important part in the department’s leadership and management, thinking strategically about how we approach our work and further ways the team can add value to Consumer Investments
• Acting on their own initiative in planning and overseeing project work, and providing support and oversight to team members, ensuring we make appropriate supervisory decisions
• Developing and delivering supervision and mitigation strategies, setting clear expectations to firms, influencing, persuading and where appropriate, using formal powers to change conduct behaviour to deliver better outcomes for consumers
• Making sound judgements that solve problems identified, through evidence-based analysis from a wide range of information and data
• Managing and influencing internal and external stakeholders, applying strong communication and influencing skills to advance our objectives. Working collaboratively with internal stakeholders to ensure a coordinated approach across the FCA and leverage specialist input where required
• Preparing communications to deliver key messages, both internally and externally, both written and through presentations

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