Lead Supervisor (Retail Banking)

Requirements of the role

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition).

In the Retail Banking Directorate, we supervise the largest retail banks and work alongside an extensive network of internal and external stakeholders to protect consumers and drive forward better outcomes for them. The teams across the Directorate work collaboratively on a variety of high-profile issues spanning Financial Crime & Fraud, Operational Resilience, Consumer Duty and Access and more.

Role responsibilities

• Working in partnership with the Manager to (i) plan, prioritise and allocate work across the team; (ii) take a proactive role in coaching and mentoring junior team members and overseeing their work to ensure timely progress is made to achieve supervisory outcomes (iii) depute for the Manager during periods of absence

• Analysing firms’ business models and strategies and identifying the key risks of harm, dealing with complex problems, and finding solutions that contribute to the development, implementation and oversight of effective, assertive supervisory strategies to address key risks of harm

• Escalating issues and effectively communicating supervisory assessments and proposed mitigating actions to senior management

• Using data to identify trends, outliers and provide insights to support the Divisions work

• Working on event-driven (reactive) work in response to firm issues and industry developments and forming sound judgement on a variety of regulatory topics and communicating this clearly and succinctly to internal and external stakeholders

• Working collaboratively and inclusively, building strong relationships with stakeholders across the Directorate, the wider FCA and key external stakeholders such as the Prudential Regulation Authority and trade bodies, contributing to an environment where all opinions are listened to and respected and engaging with the FCA Diversity and Inclusion agenda

• Contributing to the wider Department and Division, including making recommendations for continuous improvement of our processes, supporting colleagues and identification of sector-wide risks and issues

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