Manager – Retail Banking Supervision

Requirements of the role

Are you passionate about making a difference to consumers of financial products? Do you want to lead a team focused on delivering good consumer outcomes?

We are recruiting for a Manager to lead one of our Retail Banking supervision teams in the Retail Banking Directorate.

The Retail Banking Directorate is responsible for the supervision and policy making for retail banking activities and mortgages in the UK, including those undertaken by the largest retail banking groups. We deliver the conduct agenda through a combination of firm-specific, sector-wide and event-driven activity to deliver better outcomes for UK customers.

This is a significant market, impacting a wide range of consumers, including consumers with characteristics of vulnerability. Our priority is to ensure that firms in this sector operate with consumers’ interests at the heart of their business. We act to reduce harm to consumers and want borrowers to be treated fairly and be able to get affordable products that meet their needs.

What you will be doing

• Leading the formulation and delivery of the supervision strategy for the firms included in your portfolio. You will also manage the proactive, reactive and case specific work in relation to these firms
• Ensuring the team has the right people and skills to deliver its objectives, supporting the development of staff to meet personal and corporate goals, and actively managing talent in the team
• Playing an intrinsic part in the division’s leadership and management team; and embedding the FCA mission, values and the new supervision approach within the team
• Direct line management for team members, including setting appropriate objectives and managing performance
• Representing the FCA to senior external stakeholders, including firms and Trade Associations; and working collaboratively with internal stakeholders
• Ensuring the team’s support for activity led by other areas of the Directorate, or the wider FCA, is effectively and appropriately managed
• Working together with the management in the division to deliver effective resource planning; knowledge sharing; coaching and mentoring others; operational effectiveness, staff development and support

View on member website