Officer

Requirements of the role

Are you passionate about making a difference and helping to protect pension savers’ money? We are looking for dedicated and dynamic Officers to join our team. In this role, you will manage a diverse portfolio of cases, working both independently and collaboratively to protect savers’ benefits and promote a pro-compliance culture. If you thrive in a fast-paced environment and have a keen eye for detail, we encourage you to apply and be part of our mission to safeguard the future of pensions.

Join our upcoming cohort of Case Officers and benefit from a collaborative and supportive onboarding experience. Starting alongside a group of peers on 28 April 2025, you’ll have the opportunity to share insights, build a strong professional network, and learn together. This cohort approach fosters a sense of community and teamwork from day one, ensuring you have the support and resources needed to thrive in your new role. Embrace this unique opportunity to grow and succeed with a team dedicated to making a positive impact in the pension savers.

We will be running an in person assessment centre at our Brighton offices on the 18th of March, where you’ll be able to meet members of the teams, other potential officers and see our fantastic offices.

Responsibilities

• Manage a portfolio of cases end-to-end, identifying and mitigating risks to savers in line with TPR’s statutory objectives.
• Follow process guidelines within the legislative framework, working independently and as part of a team to gather necessary information for decision-making.
• Communicate with stakeholders verbally and in writing to influence behaviours and ensure compliance.
• Undertake and deliver effective investigations and regulatory outcomes across a range of enforcement options.
• Set case strategies, carry out investigations, gather information from various stakeholders, resolve cases through education, engagement, and use of powers when needed.

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