Operational Support Assistant (11-month FTC)

Requirements of the role

We are looking for a highly organised, proactive and resilient Operational Support Assistant to join the Investigation and Enforcement team on a 11-month fixed term contract. The team is responsible for investigating allegations against barristers and taking disciplinary or other action on behalf of the BSB. This is a fast-paced role with a heavy and varied workload, supporting the casework of our Investigations and Enforcement team. You will be responsible for:

• Organising hearing dates and preparing Tribunal Hearing bundles

• Liaising with witnesses and handling correspondence

• Drafting letters

• Maintaining manual and electronic records, updating databases

• Responding to enquiries from both internal and external stakeholders by phone, email and letter.

Key skills and experience required to undertake the role include:

• Demonstrable administrative experience skills with high attention to detail

• Proficiency in MS Office applications and general IT systems

• Excellent communication skills, with the ability to present information clearly and adapt messages for a range of audiences, including at a senior level.

• Excellent organisational skills with the ability to manage multiple tasks, meet deadlines and deliver accurate, consistent work

• Ability to stay calm and comfortable working under pressure in a busy operational environment

• Proactive and able to manage competing priorities

Knowledge of the legal profession or experience in regulatory or legal process would be desirable.

Full details of the role requirements, and role specification can be viewed in the job description – see below/ attached).

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