Performance Insights Analyst

Requirements of the role

We have an opportunity for a Performance Insights Analyst to join our Operational Performance and Data Strategy Team within Sector Performance Directorate.

We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales.

The Performance Insights Analyst role sits within the Sector Performance Directorate. The Directorate supports Ofwat’s objective to be an assertive voice in strategic and investment decision-making for the sector, working with other regulators and governments by shaping the future direction and transformation of the sector through alignment with government and other stakeholders, and leading innovation.  The Directorate drives up sector and company performance by regularly, visibly, and proactively challenging companies on their performance, using data and operational expertise. 

You can find out more about why you should join Ofwat, our strategy, values and our framework for success in the attached Information for Candidates Pack.

Job description
The Role

The successful candidate will play an important role in delivering our strategy and will need to be able to respond flexibly to the needs across the organisation.

In this role you will work closely with colleagues within the directorate and across Ofwat, identifying areas where analysis and insight is needed, developing approaches to extract insights, understanding the application of that insight to the sector and communicating your findings, influencing how we deliver our strategic goals.

A key aspect of the team’s work is the publication of our annual Water Company Performance Report (WCPR). This role will interact with and influence the WCPR through the performance insight the team generates and evaluates. The team is also a key part in the implementation of our Turnaround Oversight Regime (PR24 final determinations) and how we monitor and hold companies to account for poor performance.

You will be comfortable adapting to different working styles, working collaboratively across teams and disciplines. Building trusted and collaborative relationships, will be essential to success.

The role also requires a high level of analytical competency; problem solving skills; excellent written and oral communication skills; and a track record of delivering against challenging deadlines.

Ofwat is an agile working environment, so you can expect opportunities to support other directorates and to move around the organisation as work priorities shift.

Key deliverables:

In this role you will be expected to:

Play a critical role in developing a holistic understanding of company and sector performance through analysis and insight generation.
Lead the delivery of numerical and/or policy analysis and use this to influence, inform and advise internal and external stakeholders.
Work within a multidisciplinary team to deliver key outputs and publications to challenging timetables for a variety of audiences. This will include supporting the team on the annual publication of the Water Company Performance Report.
Present insights/policy proposals to internal and external stakeholders.
Be a problem solver, focusing on how insight can support the delivery of corporate outcomes and actively promote the work of the team within Ofwat.
Seek out opportunities to improve Ofwat’s approaches to developing insights.
Contribute to the continuous improvement of data and insights within the organisation, proactively sharing skills and knowledge.
Provide support to colleagues, proactively sharing skills and knowledge.
Develop your skills through continued learning and development within your profession and within the wider directorate you work in.

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