Policy Principal – Networks and Communications

Requirements of the role

As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.
Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

About the team you’ll be part of 
This role sits within the policy team, as part of the wider Networks and Communications Group. Our role is to help ensure the communications services we use every day and rely on for nearly everything we do work in the best interests of customers. As far as possible we do this by promoting competition in the industries we regulate, to help drive innovation and make sure people and businesses can get the services they need. We are also focused on protecting customers using broadband, mobile and other digital communications services.

Policymaking forms a critical part of what we do at Ofcom. Colleagues in our team work closely with other teams across Ofcom, other regulators, Government, and a range of external stakeholders to address problems that affect people or businesses across the UK, designing options and solutions to help solve them. We work on dynamic issues, shaping and influencing some of Ofcom’s key policy decisions.

Purpose of the Role 
This is an important role leading the development of policy in communications markets. Policy Principals in the Networks and Communications Group lead a portfolio of policy projects, working collaboratively with other teams across Ofcom and a range of external stakeholders. They provide direction for multi-disciplinary project teams, including economists, lawyers and technology experts, and are collectively responsible for delivering our group work programme. The role combines strong analytical skills with a broad understanding of competition issues, consumer needs and market dynamics in the communications sector.

Your key responsibilities 
We are looking for experienced policy professionals with a track record of leading complex projects, delivering effectively through others, producing clear accessible documents and effectively managing stakeholder relationships. Key responsibilities include:

• Responsible for the delivery of a range of policy projects and programmes in telecoms, postal and digital markets.
• Provide direction on the analytical approaches and resources required to deliver successful outcomes, focusing on where we can most make a difference for citizens and consumers.
• Influence thinking across the organisation by building strong relationships and bringing a balanced perspective, including awareness of commercial dynamics.
• Advocate the interests of citizens and consumers with external stakeholders, including industry, Government and consumer bodies.
• People management responsibilities, helping colleagues to get the most out of their career at Ofcom by supporting their wellbeing, development and career progression.
• Promote corporate initiatives that make a positive difference to how we work as a group and organisation.
• Act as a role model, actively demonstrating Ofcom’s values of excellence, collaboration, agility, empowerment and respect.

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