Regulatory Officer (FTC until March 2026)

Requirements of the role

The Regulatory Officer post requires the ability to interpret information, assess risk and to ensure that policy is implemented in accordance with guidelines. You will need to be confident and comfortable when making decisions and advising people of outcomes, both positive and negative. The department is carrying a significant backlog and requires additional resource to assist in clearing this.

The key responsibilities of the role include:

Assimilating information and evidence from individual cases, arriving at a decision based on guidance and criteria.

Law graduates who have carried out tasks in the completion of their studies will also be considered.

Communicating outcomes of decisions to stakeholders, both positive and negative in a confident yet sensitive manner.

Key skills required include:

Proficiency in the full suite of Microsoft Office applications, plus case management or customer relationship software.

Background in case management with another regulatory, membership body or another organisation where caseloads were managed.

Full details of the role requirements, and role specification can be viewed in the job description attached.

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