Scrum Master/Delivery Manager

Requirements of the role

As the GB’s regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household and business can rely on a safe and environmentally sustainable energy supply. We will become the regulator for heat networks in 2026 and to support this work we are developing a new digital service to interact with the heat network industry and facilitate our regulatory activity.

This is an opportunity for an experienced hybrid project manager and Scrum Master to join the heat networks team working to develop the new digital service to support the new regulations. We are seeking someone with experience of working in both waterfall and agile methodologies, who can coach the delivery teams toward rapidly deliver incrementally, run an end-to-end project (Waterfall) and lead agile ceremonies. The candidate must be comfortable working with SROs, Steering Groups and reporting programme level risks and issues, deliverables and milestones.

The challenges will be many, from procuring technical solutions through to implementing business change, so the role requires a high achiever; someone who would be proud to know they drove / achieved strategic change in a well-known, high-profile UK regulator.

We are serious about offering you professional development, training and support. 

We welcome candidates from all backgrounds, and especially welcome individuals from underrepresented groups.

Job description
We are looking for a highly motivated and engaging individual who can work effectively with a variety of stakeholders, in an Agile development environment. The role will require an innovative and methodical approach, an ability to manage shifting priorities and conflicting views, and the ability to adapt Agile & waterfall methodologies to suit.

Key Responsibilities

Deliver projects and services using Agile methodologies, act as scrum master, leading and coordinating Agile ceremonies.
Work with the Senior Product Manager and product manager (Product Owner) to define the roadmap for any given product or project and support the team to break work down to stories they can deliver.
Track delivery through fortnightly sprints/monthly reporting and maintaining project highlight report.
Protect the team from outside distraction and make sure the team collaborates, communicates and focuses on mutually agreed priorities.
Provide the Ofgem community with confidence in the effectiveness of Delivery Management and support the organisation in maturing our practices in line with Government Digital Service (GDS) standards.
Escalate project and product risks and issues, removing barriers to delivery.
Lead and develop a team to deliver consistently high performance against objectives.

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