Senior Associate – Regulatory

Requirements of the role

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

The Consumer Finance Directorate is responsible for the supervision and policy making for the consumer finance market encompassing 30,000 firms. Our vision is to ensure consumers have access to affordable credit and services, receive fair treatment when they are in financial difficulty at the earliest opportunity, and have access to good quality debt advice at the right time.

The Consumer Finance market seeks to meet the borrowing needs of consumers and SMEs; and provide consumers with a number of debt & credit services. The market comprises a diverse range of firms including in credit cards, motor finance, credit brokers, high-cost credit, mortgage intermediaries, debt managers, credit unions, retail finance and others too. The impact of the sector on society is huge.

We are currently recruiting for a range of roles in our Project and Portfolio Supervision teams across our London, Leeds and Edinburgh locations. We welcome applications from a diverse range of personal and professional backgrounds. You do not necessarily need previous experience in financial services. If you think you have the skills and experience that could help us with our work, we would like to hear from you. All roles offer you the chance to progress and develop in your career. We have a Q&A session that will provide you with more information about these roles, detailed below.

The role will give you the opportunity to build excellent stakeholder, investigative and project management skills, taking action that improves the way firms in Consumer Finance operate ultimately delivering better outcomes for consumers.

What will you be doing?

You will undertake a holistic review of a firm’s business model and strategy to identify how conduct risks could cause harm to consumers and/or markets
Make sound judgements that solve problems, identified through evidence-based analysis from information and data about firms and wider industry issues
Undertake multi-firm project work aimed at improving standards on a particular theme or aspect of firm conduct. This could be cross-cutting across several portfolios in Consumer Finance, or focused on one particular sector
Develop constructive working relationships with senior management in the firms we supervise, and set clear expectations to firms
Where necessary, influence and persuade firms using formal powers where appropriate, to change their conduct or behaviour to deliver better outcomes for consumers
Contribute to the continuous improvement of internal processes, by suggesting changes that result in better outcomes and efficient use of resources

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