Senior Consumer Finance Specialist

Requirements of the role

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

The Consumer Finance Directorate is responsible for the supervision and policy making for the consumer finance market encompassing 30,000 firms across 8 portfolios. It also encompasses 3 additional portfolios: claims management companies, credit unions and mortgage intermediaries.

The directorate’s role is to develop and deliver supervisory strategies to prevent harm to consumers and financial markets and promote competition. This involves supervising larger firms with a national presence to smaller, more niche firms, reactive casework and projects focused on issues and products.

We are looking for someone with leadership and coaching skills, sound judgement and analytical capability, and the ability to effectively engage with a range of internal and external stakeholders.

The roles offer an exciting opportunity to be at the forefront of the FCA’s engagement with an important and high-profile sector. The successful candidate will play a leading part in a small team, with the opportunity to work in a flexible environment and to gain an understanding of the challenges within the Credit and Debt services industry.

What will you be doing?

Understanding firms’ business activities, how they are changing in response to the external environment and what implications these changes have for consumers, to develop supervision strategies
Supervising firms by developing and driving forward supervisory cases, identifying, and quickly mitigating new and existing crystallised issues
Coaching and mentoring junior team members
Delivering excellent stakeholder management including appropriate escalation of issues
Participating in or heading departmental projects that impact the function, and/or the FCA as a whole
Working to support departmental, divisional and FCA priorities including promoting a culture of continuous improvement and efficiency gains, contributing to house views and sectoral priorities

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