Senior Enforcement Investigator

Requirements of the role

At the forefront of the fight to protect energy consumers, Ofgem is holding energy companies to account and ensuring a fair, affordable and sustainable energy market. We’re looking for a Senior Enforcement Investigator to join us and help tackle non-compliance, champion consumer rights, and uphold the integrity of the energy sector.

Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers – especially vulnerable people.

We’re offering a permanent opportunity with the chance to work in a high-impact area that’s central to our mission. This is a rewarding role where you’ll help safeguard consumers and drive forward lasting change in the energy system. You’ll be part of a collaborative and fast-paced team, contributing to bold action on some of the most pressing challenges in the sector today.

You’ll gain exposure to cross-cutting issues while developing your professional network across policy, compliance, and legal functions. The role also gives you the chance to shape and improve enforcement approaches, working closely with senior stakeholders, both internally and externally.

We’re looking for someone with a sharp analytical mind, strong communication skills, and the ability to deliver confidently in a fast-moving regulatory environment. You’ll need sound judgement, a collaborative attitude and a passion for making a difference for energy consumers.

You’ll benefit from being part of a growing Compliance and Enforcement Profession that supports continuous development and career growth whilst providing flexible working arrangements, a superb benefits package, and access to career development support through our profession-led framework. We’re proud of our inclusive culture and offer a welcoming, values-led workplace where everyone can thrive and be themselves.

We have a critical purpose to investigate and enforce compliance in the energy market, ensuring companies play by the rules and consumers are treated fairly. If you’re ready to use your skills to influence real change in a vital sector, this is your chance to step up.
Job description
Purpose

The record increase and volatility in global gas prices has put the energy market under severe strain and is putting upward pressure on customers’ energy bills. We need to shield consumers from excessive price increases and make sure suppliers are doing what they can to support their customers.

Such challenging times require bold action. We are looking for people to meet the challenges we face head-on, and help us deliver a greener, fairer energy system.

You will be someone who:

Has a proven background of delivering positive change for consumers, communities, or society in a role across: regulation and enforcement, compliance, risk management, strategy, operational delivery or policy development.
Enjoys developing new skills, capabilities and expertise and being engaged across a broad range of diverse activities, including stakeholder engagement, analysis, policy development and project management.
Is interested in the energy sector in the broad sense, passionate about ensuring good outcomes for current and future consumers, protecting consumers, and eager to help drive Ofgem’s contribution to delivering Net Zero.
Champions our culture of inclusion and encourages, supports, and celebrates the diverse voices and experiences of our colleagues, fuelling our innovation and ensuring we best represent the consumers and the communities we serve.

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