Senior Firm Supervisor – Financial Advisers, Wealth Management and Pensions Department, Consumer Investments

Requirements of the role

Are you interested in joining a team focussed on reducing and preventing serious harm? We have four senior firm supervisor opportunities across three teams:

• Our wealth management team are focussed on harm arising from financial crime (fraud and scams), poor value, high risk and complex products and failure to appropriately support vulnerable consumers all linked to the Consumer Duty. Primary business models the team supervises include discretionary wealth managers, stockbrokers and outsourced service providers
• Our adviser and investment intermediary team are focussed on harm arising from retirement income advice, ongoing advice services and consolidation. Also ensuring the ‘polluter pays’, monitoring and testing higher industry standards under the Consumer Duty, and enabling more consumers to pursue their financial objectives through the Advice Guidance Boundary Review.  The team supervises firms of all sizes from sole traders to large advice networks and vertical integrated high street names. There are also niche non-advised services, investment consultancy services to retail consumers/ corporates, and authorised professional firms (e.g. solicitors)
• Our case evaluation team is key to the smooth operating of the Consumer Investments Directorate (covering Wealth Management, Advisers & Intermediaries, Peer to Peer, Crowdfunding, Platforms and SIPP Operators) and has three key functions: triaging/scoring of all incoming cases and intelligence, mitigating the majority of matters across the Directorate and the fixed firm supervision of a large network. The team handle a variety of cases such as non-financial misconduct, fitness and propriety, sale and purchase of client books and prudential matters. The team also manages department MI, repeat offenders identification and supports cross FCA change initiatives

These roles sit within the Advisers, Wealth & Pensions (AWP) Department which sits within the Consumer Investments (CI) Directorate. As a Senior Supervisor you will have the opportunity to help deliver our vision across firms that operate in the sector so that consumers can:

• Invest with confidence and understand the risks they are taking
• Access & identify investments that suit their circumstances and attitude to risk
• Be protected from scams
• Get advice or support to invest, should they want it

What you will be doing

• Developing supervision and mitigation strategies, setting clear expectations to firms, influencing, persuading and where appropriate, using formal powers to change conduct behaviour to deliver better outcomes for consumers in line with the Consumer Duty
• Analysing the business models/strategies of firms, and identifying how conduct risks could cause harm to consumers and/or markets
• Developing constructive working relationships with senior management in firms
• Being involved in cross-department/FCA wide initiatives
• Managing key stakeholder relationships (both internal and external)
• Working at pace to make sound judgements and joining the dots

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