Senior Media Literacy Policy Manager

Requirements of the role

This role is part of our Media Literacy team which forms part of Ofcom’s Strategy and Policy Team.

Media literacy ensures that people can navigate content safely and flourish online. Ofcom defines media literacy as “the ability to use, understand and create media and communications across multiple formats and services.” Media literacy therefore has a foundational role to play in Ofcom’s overall mission to “make communications work for everyone”.

Purpose of the Role

Our ambitious 3-year Media Literacy Strategy is reliant on making media literacy everyone’s business. There are a range of ways in which we are doing this externally – and we now need a policy expert to lead and coordinate our work to embed Media Literacy insights and tools to Ofcom’s regulatory policy development across sectors. Media literacy is a cross-cutting priority in Ofcom’s 3-year business plan, and this role will be a key part of applying Media Literacy expertise to deliver for consumers across communications and online safety regulation.

This role is focused on supporting organisation to think about media literacy as it develops policy across all our regulated sectors – especially online safety, broadcast, AI and digital inclusion. Therefore the post holder will be required to have a strong understanding of the policymaking process at Ofcom and in Government, as well as the ability to work collaboratively and collegiately adapting to different teams styles.

This is a new role, in a growing and ambitious team. We need someone motivated to make a difference through applying their own deep understanding of Media Literacy to inform our approach to broadcasting, online safety and telecoms regulation. You will be responsible for coordinating policy experts across Ofcom to embrace the opportunities media literacy interventions can provide to deliver our regulatory responsibilities. You will also be adept at engaging with other organisations involved in developing Media Literacy policy, including the Government and 3rd sector, to contribute Ofcom’s perspective and expertise. You will be supported at a senior level and will have talented people to line manage.

We’re looking for a resilient team player who can spot creative opportunities and is bold, collaborative and tenacious. Someone who is highly skilled at turning opportunities into impact, by delivering through others.

Your Key Responsibilities

Develop an effective and impactful relationships with across three priority Groups (Online Safety, Broadcast and Networks & Communications):

Collaborate with relevant OS teams to ensure we maximise the opportunities for media literacy to contribute to UK citizens living a safer life online. Initial focus will be user empowerment.

Collaborate with relevant BMG teams to ensure we maximize the opportunities for media literacy to contribute to UK citizens enjoying a media they trust and value, following the recommendations in our Public Service Media Review.

Collaborate with relevant N&C teams with an initial focus on AI and supporting consumers through digital transitions.

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