Senior Regulatory Engagement Manager

Requirements of the role

We are looking for a Senior Regulatory Engagement Manager to join us, as part of the regulator’s multi-disciplinary frontline regulatory teams.

The Regulator of Social Housing (RSH) regulates for a viable, efficient, and well governed social housing sector able to deliver quality homes and services for current and future tenants. We do this by setting standards and carrying out robust regulation, taking appropriate action where needed.

With a career at RSH you’ll be joining an organisation that gives you the opportunity to make a difference to people’s lives, regulating a sector that houses 4 million people across England.

The role:

Working as part of our Regulatory Engagement Directorate, you will lead the delivery of effective regulation of landlords as we make sure they are well run and financially viable. Our regulation continues to drive social landlords to deliver improvements in the safety and quality of homes and engage with tenants in the delivery of services.

As Senior Regulatory Engagement Manager (SREM) you will play a key part in this. You will be responsible for the delivery of effective engagement for the team’s portfolio of landlords, directly leading on those that are larger and/or more complex and overseeing, supporting and advising colleagues in the delivery of assessments and inspections of how landlords are delivering against regulatory standards.

Leading a team of regulators to engage with landlords, you will ensure that regulatory activity is focused on seeking evidence of the effectiveness of a landlords governance and management of strategic risks, whether they are viable and the extent to which they delivery good service outcomes, transparency and accountability to their tenants.

Where improvements are required, you will lead the design of follow up interventions and monitoring of delivery. You will also support the Assistant Director in ensuring that regulatory strategies, inspections, responsive engagement and interventions are appropriate and timely, and that the team’s resources are aligned with a risk-based regulatory approach.

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