UKRN letter in response to the Public Accounts Committee report on Consumer Protection

The UKRN has written to the Public Accounts Committee in response to its July report on consumer protection. The report found that many consumers, particularly those in vulnerable circumstances, had difficulty accessing services in water, energy, telecoms and financial services and stressed the importance of regulators working closely together to improve outcomes for consumers. Our letter sets out our members commitment to collaboration and sets out some of the ways in which all of our members are working together to improve consumer outcomes.

Published: 24th September 2019